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Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login
+670 7555 5019 bookings@travel.tl

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

Privacy Policy

Last Updated: 31 March 2025

1. Introduction

Welcome to Travel Timor-Leste. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and share your data. By using our services, you agree to the terms outlined in this policy.

2. Who We Are

Our website address is: https://travel.tl.

3. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details provided when filling out forms.
  • Booking Information: Details related to your tour or travel booking, including preferences and special requests.
  • Usage Data: Information on how you use our website, including pages visited and interactions.
  • Technical Data: IP address, browser type, device information, and similar data collected through cookies and analytics tools.
  • Comments: Data shown in the comments form, IP address, and browser user agent to help spam detection. An anonymized string (hash) of your email may be sent to Gravatar. After approval, your profile picture may appear with your comment.
  • Media: If you upload images, avoid including location data (EXIF GPS), as it may be downloaded and extracted by visitors.

4. How We Use Your Information

Your information may be used to:

  • Facilitate bookings and communicate with you regarding your inquiries.
  • Pass your booking details to our partner vendors (travel agencies) for confirmation and follow-up.
  • Improve our website’s functionality and user experience.
  • Send promotional material and updates with your consent.
  • Respond to your questions and support requests.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies may store your login information, display preferences, and content interactions. You can adjust your browser settings to refuse cookies. Login cookies last for two days, and screen options cookies last for a year.

If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies will last for one year. Temporary cookies are set to check if your browser accepts cookies when visiting the login page. They are discarded when you close your browser.

Articles on this site may include embedded content from other websites, which may collect data, use cookies, and track your interaction if you have an account and are logged in to that site.

6. Sharing Your Information

We share your personal data with:

  • Travel Vendors: Your contact details and booking preferences are shared with the travel agency providing the tour or service.
  • Service Providers: Third-party platforms that assist with processing bookings or sending communications.
  • Legal Authorities: Only if required by law or to protect our rights.
  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Comments and their metadata are retained indefinitely. User profile information can be viewed, edited, or deleted by users (except the username), and is visible to website administrators.

8. Your Rights

You have the right to:

  • Request access to your data or corrections.
  • Request data deletion (where applicable).
  • Withdraw consent for marketing communications.
  • Request an exported file of your data or request deletion of personal data, except where data must be retained for administrative, legal, or security purposes.
  • Lodge a complaint with a data protection authority if your rights are violated.

9. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

10. Changes to This Policy

We may update this policy from time to time. Please review it periodically. The date of the latest update will be indicated at the top of the page.

11. Contact Us

If you have any questions or concerns regarding your privacy, please contact us at: Email: [bookings@travel.tl] Phone: [+670 7555 5019]

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