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Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login
+670 7555 5019 bookings@travel.tl

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

Terms & Conditions

Last Updated: 28 March 2025

1. Introduction

Welcome to Travel Timor-Leste. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read these terms carefully. If you do not agree, please do not use our services.

2. Definitions

  • “We”, “us”, “our”: Travel Timor-Leste.
  • “User”, “you”: Any person accessing our website or services.
  • “Vendor”: Third-party travel agencies or tour operators listed on our site.
  • “Services”: The website, booking services, and any other offerings provided by Travel Timor-Leste.

3. Scope of Services

Travel Timor-Leste is an online platform that facilitates booking tours and activities provided by third-party vendors. We are not a travel agency and do not operate the tours ourselves.

4. User Responsibilities

By using our site, you agree to:

  • Provide accurate and complete information when making bookings.
  • Review the details and terms of each tour before booking.
  • Respect the cancellation and refund policies of the vendor.
  • Use the site lawfully and ethically.

5. Booking and Payment

  • Payment is made via Stripe at the time of booking.
  • A 10% service fee is added to the listed price, which we retain.
  • The remaining amount is transferred to the vendor upon confirmation.
  • You will receive a booking confirmation upon successful payment.
  • Please refer to our Payment Policy for more information.

6. Cancellations and Refunds

  • Cancellations and refunds are subject to the vendor’s own policies, as outlined in the listing or confirmation page.
  • Refunds will be processed via the original payment method, less any applicable fees.
  • Please refer to our Payment Policy for more information.

7. User Accounts

  • You may need to create an account to access certain features.
  • You are responsible for maintaining the confidentiality of your login information.
  • Any unauthorized use of your account must be reported to us immediately.

8. Intellectual Property

All content on this website, including text, images, and graphics, is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any content without permission.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

10. Limitation of Liability

Travel Timor-Leste is not responsible for:

  • Any loss or damage resulting from the use of our services.
  • Vendor cancellations or changes in tour details.
  • Acts of nature, strikes, or other events beyond our control.

11. Indemnification

You agree to indemnify and hold harmless Travel Timor-Leste from any claims arising from your use of our services or violation of these terms.

12. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information. Please refer to our Privacy Policy for more information.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page, and continued use of the site indicates acceptance of the updated terms.

14. Governing Law

These terms are governed by a combination of Australian consumer law and Timor-Leste law. Any disputes will be resolved under the applicable jurisdiction.

15. Contact Us

For any questions or concerns, please contact us at: Email: [bookings@travel.tl] Phone: [+670 7555 5019]

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