Emergency Services

Important contacts for medical services, police, fire, and other emergency numbers. Find out how to stay safe and respond in urgent situations.

In an Emergency: dial  112

While we don’t like to think of emergencies happening, it’s best to be prepared in case one does.

Emergency Numbers:

• Police: 112

• Fire Services: 113

• Ambulance/Medical Emergency: 115

• Search and Rescue: 116

• Disaster Management (Floods, Earthquakes, etc.): 117

Other Emergency Contacts:

• Timor-Leste Red Cross (Cruz Vermelha de Timor-Leste):
  Phone: +670 732 4310
  Provides first aid, disaster relief, and humanitarian assistance.

• National Hospital of Dili (Hospital Nacional Guido Valadares):
  Phone: +670 331 2222
  The primary hospital for emergency medical treatment in Dili.

• Ministry of Social Solidarity (Disaster Response & Relief):
  Phone: +670 331 3001
  Coordinates disaster response and relief efforts.

For Non-Emergency Medical Assistance:

• Dili Private Hospital (Hospital Privado de Dili):
  Phone: +670 331 2020
  Private hospital in Dili for general health and medical services.

Read the Consular Services Charter for what the Australian Government can and can’t do to help you overseas.

For consular assistance, contact the Australian Embassy in Dili:

Australian Embassy, Dili

Rua Martires da Patria, Dili Timor-Leste

• Phone: (+67 0) 332 2111
• Fax: (+67 0) 332 2247
• Website: timorleste.embassy.gov.au
• Email: austemb.dili@dfat.gov.au
• Facebook: Australia in Timor-Leste
• X: @AusAmbDili

Check the Embassy website for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can’t contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

Always get a police report when you report a crime.

Emergency services officers may speak limited English.

Your insurer should have a 24-hour emergency number.

Dual National

If you’re a dual national, this limits the consular services we can give if you’re arrested or detained.

Always travel on your Australian passport.

More information:

Dual nationals

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider
• employer
• airline